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CISSP study material · question 215 of 500
A provider requires customers to email an account manager before additional storage is allocated, with provisioning completed within two working days. Which essential characteristic does the offering fail?
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Answer: C. On-demand self-service, which requires provisioning without human interaction with the provider.
On-demand self-service means a consumer can unilaterally provision capabilities such as server time and network storage automatically, without requiring human interaction with the provider.
Source: NIST SP 800-145 (NIST) — SP 800-145 > Essential Characteristics